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Client Communications

Keep up-to-date with the latest Client Communications from WestPac Labs.

Company-wide announcements can be accessed here.

IMPORTANT Test and Policy Updates - November, 2023

Friday, 24 November 2023

Learn more about our Important Test and Policy Updates 

Courtesy Physician Prior Authorization Service Business Associate Agreement

Wednesday, 13 September 2023

Let us help you save time!

IMPORTANT Test and Policy Updates

Friday, 03 March 2023

Learn more about our 5th Generation Troponin T test and HIV Duo offerings and our STAT policy change.

IMPORTANT Internet browser update for Atlas users

Thursday, 09 February 2023

PC update with SPS is required for Atlas users before February 14th! Read more...

TSH Normal Ranges, New Thyroid Panel

Tuesday, 03 January 2023

View our revised TSH normal ranges effective as of January 1, 2023 and learn more about our new Thyroid panel with TSH to assist with the evaluation of thyroid diseases.  

New Monkeypox PCR, H Pylori Antibody Assays, and SARS-COV-2 IgG Discontinued

Thursday, 04 August 2022

WestPac Labs is pleased to offer Monkeypox PCR testing at our Sonic Reference Laboratory

H. Pylori Antibody tests (F557, F565, and F570) are discontinued effective 8/3/2022

SARS-COV-2 IgG (W138) is discontinued effective 8/3/2022

Monkeypox (MPX)

Tuesday, 05 July 2022

Under the guidance of the US Center for Disease Control and Prevention (CDC), WestPac Labs is closely monitoring the outbreak caused by monkeypox virus (MPXV). To date, over 900 human infections have been confirmed in the US, involving over 28 states...

Utilization Updates June 2022

Thursday, 30 June 2022

Please find a few recommendations about ordering the most appropriate tests to improve the accuracy and the turnaround time of our laboratory services. Ordering the right test for the right reason is good stewardship and will result in the best service to our patients...

Implementation of New Lab Information System (LIS)

Thursday, 03 March 2022

WestPac Labs is excited to announce that effective Thursday, March 3rd, 2022, we will upgrade our Laboratory Information System to Apollo, a proprietary system of Sonic Healthcare...

Implementation of Atlas Lab Works

Thursday, 03 March 2022

WestPac Labs is excited to announce that effective Thursday, March 3rd, 2022, we will be upgrading to Atlas Lab Works – an advanced application with extensive features to search, view patient results, and online lab test ordering....